Tambaram Corporation Sets Up Toll Free Number For Residents To File Complaints | Chennai News
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Tambaram Corporation commissioner Mr Elangovan, who attended a meeting hosted by the Federation of Resident Welfare Associations (FRWA), said on Sunday that the complaints would be forwarded to relevant officials and a report on the measures taken would be provided to the population.
He said the new corporation would work closely with the associations and aim to resolve any issues that arise. “The goal is to have a user-friendly administration,” he said.
He said the phone numbers for officers in charge of each zone, sanitary inspectors and engineers will be posted on the website for residents to contact so they do not need to visit offices. .
“A helpdesk has also been set up at the entrance to the company’s headquarters to guide visitors. But the goal is to make sure that around 75% of people don’t need to come to the office.
FRWA president V Govindarajan said the federation also plans to form five zones and set up office managers for them so that the problems in those zones can be addressed.
V Santhanam, a resident and activist, who has been chosen as the boss of FRWA, said the federation should focus on larger issues such as saving water bodies, OSR lands and others.
Activist V Rama Rao said the government should consider providing seed funding for the new company so that the necessary infrastructure works in the areas can be carried out. “At least Rs 200 crore may be needed to carry out work in areas that need development,” he added.
About a hundred residents’ associations joined the federation at the end of the meeting during which the elected officials were selected.